Thanks for shopping at The Watch Centre at www.thewatchcentreuk.com. If you are not entirely satisfied with your purchase, we're here to help.
ReturnsYou have 30 (change this) calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in original condition and packaging.
- Your item needs to have the receipt or proof of purchase.
You must use the return an item link in our footer or from your account via the order you wish to return.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Delivery & ShippingIf you do not like the product, you are allowed to return the item but as the customer you must pay for the return shipping.
If the item is faulty, then we will cover the shipping using a pre-paid label emailed to you once your return is submitted.